As the COVID-19 pandemic has forced a connected, mobile society indoors for the foreseeable future, organizations have begun to adjust to a new “business as usual” remote delivery. The strain on..

Throughout this series on scaling your RPA program, we have shared insights about best practices and important program considerations in the areas of strategy, governance, people, and operations..

As technologies become more accessible, there is a temptation to treat them as consumer-based applications. When you build a Facebook page, there isn’t any thought given to requirements, testing,..

While meeting with clients, they tend to focus their attention on trying to understand the benefits of RPA and how to go about capitalizing on the opportunities this technology provides by asking..

Recently, we presented at the AICPA National Banking and Financial Institutions Conference on leveraging automation and analytics to enable financial strategy. Three key takeaways stood out:

While interacting with many organizations, we have observed a misconception about what it means to have a Robotic Operating Center of Excellence (ROC) and its relationship to governance, which is..

We get asked regularly about operating a Robotic Process Automation (RPA) program at scale, with the most frequent questions being:

"Television won't be able to hold on to any market it captures after the first six months. People will soon get tired of staring at a plywood box every night", Darryl Zanuck, the then president of..

In 2018, everyone is talking about data analytics. Many areas within an organization have been quick to adopt data analytics, and its maturity is evidenced by things such as dedicated workforce,..

It was a summer afternoon and I was driving to the beach in my friend’s car, who was in the passenger seat (she didn’t particularly enjoy driving). It was an older edition Honda Civic that she had..

Faced with unprecedented regulatory scrutiny, Financial Services firms have made data quality a top priority.  Most large banks now have a Chief Data Officer (CDO) as a ‘C’ level function and an..